Some of Google’s services have been facing server issues for the past few hours, causing problems for users around the world. Services affected at the moment include Gmail primarily, with users in India, Europe and parts of the USA complaining that they are unable to sign in to the service and access their emails.
Down Detector is showing a spike in complaints related to connectivity issues for Gmail. Here is the outage map for the service at the time of writing:
The G Suite Status Dashboard indicates that other Google services are not facing server issues, and it’s just Gmail that is having a service disruption.
The official Gmail Twitter account further confirms the service disruption as users complained about their inability to log in and send emails. The G Suite Status Dashboard mentioned the following update:
Our team is continuing to investigate this issue. We will provide an update by 11/3/20, 7:30 PM with more information about this problem. Thank you for your patience. The affected users are unable to access Gmail, but we’ve provided a workaround below.
Please use Gmail mobile apps
There is currently no ETA on when the services are expected to resume normal functioning. The outages do not affect all users of these services, and in this case, only a smaller number of users are affected. Google advises using the Gmail mobile app for accessing, but we haven’t spotted any user reporting success with this.
We’ll update the article when we get more information on this outage.
Update: Service back online
Google mentions that the Gmail service is back online for the most part.
The problem with Gmail should be resolved for the vast majority of affected users. We will continue to work towards restoring service for the remaining affected users, but no further updates will be provided on the G Suite Status Dashboard. Please rest assured that system reliability is a top priority at Google, and we are making continuous improvements to make our systems better.